Built by shop owners, for shop owners.
Your customers are texting.
Your shop should be too.
62% of calls to collision repair shops go unanswered. Every one of those is a $3,000 job walking to the shop down the street. ShopTalk puts texts, calls, webchat, and Google reviews into one inbox your whole team can see. No app downloads for customers. No hardware for you.
When can I pick up the Civic?
Insurance sent the estimate over
Parts order confirmed — ETA Thu
Can you match the paint on the...
What's in the box
Texting, calling, webchat, and reviews — all in one dashboard. No per-seat fees. Your whole team gets access.
Two-way texting from your business number
Customers text your existing shop number. You reply from the app or desktop. No one downloads anything. Includes 2,000 outbound texts/month — additional texts are $0.03 each.
Works with your current number. We port it over in 1-3 days.
VoIP phone system that actually works for shops
2,000 outbound minutes included. Unlimited inbound — always free. Call forwarding, business hours routing, and voicemail transcription so you never have to listen to a 3-minute message to get a phone number.
Runs on any device. No desk phones required.
Website chat that converts to text
A chat widget on your site that turns into an SMS conversation. Customer asks a question at 11pm, you text them back at 8am. They don't have to stay on your site — the conversation follows them.
One line of code to install. We can do it for you.
Reviews on autopilot
After every job, ShopTalk texts the customer a review link. That's it. No complicated campaigns. Shops using this go from 3-star to 4.5+ in 60 days because they're actually asking.
Monitor and respond to Google reviews from your dashboard.
"Honestly didn't think we needed this. We'd been doing everything by phone for 20 years. But we were losing so many leads to voicemail it was getting ridiculous. Set up ShopTalk and within the first week we had customers texting in for estimates. My front desk person said it cut her phone time in half. Wish we'd done it sooner."
"The review thing alone is worth it. We went from maybe 2 reviews a month to like 15. Our Google rating went from a 3.2 to a 4.7. And the webchat catches people we would've totally missed."
Pricing
Month-to-month. No contracts. No setup fees. Cancel anytime.
Messenger Pro
Texting, webchat, reviews, and a unified inbox.
- Two-way SMS & MMS
- 2,000 outbound texts included
- Website live chat widget
- Google review management
- Automated review requests
- Unified inbox — all channels
- Team access (no per-seat fee)
- Mobile app (iOS & Android)
- Broadcast messaging
- Contact management
- Reporting dashboard
Voice Add-On
Professional phone system for your shop.
- 2,000 outbound minutes
- Unlimited inbound (always free)
- Call forwarding & routing
- Business hours settings
- Voicemail transcription
- Call recording
- Caller ID customization
- Integrated with your inbox
Bundle: Messenger Pro + Voice together for $399/mo. Contact us for multi-location pricing.
30 minutes. No slides.
Pick a time and we'll walk you through the actual product. We'll set up a test inbox with your shop name so you can see exactly how it works.
What happens next
- We'll walk through the dashboard live — your questions, your pace
- We set up a test inbox with your actual shop name
- No commitment. If it's not a fit, no hard feelings.